Terms and Conditions

  • Your Voucher Details:
    Your voucher is valid for a period of 3 months from the date of purchase. Please note that it can only be used for the specific treatment you have purchased. We kindly request no changes to the treatment. In certain cases, our aestheticians may advise alternative options based on your needs.
  • Time Management: To ensure you receive the full treatment, please arrive on time. This gives you ample time to enjoy your chosen treatment. The treatment duration is 75 minutes. If you are running 15 minutes late, please be aware that your treatment will be adjusted to 60 minutes.
  • Rescheduling Appointments:
    We understand that plans can change. If you need to reschedule your treatment appointment, we kindly request that you notify us at least 24 hours in advance.

  • Cancellation Policy:
    We kindly request that you give us sufficient notice; at least 24 hours or more for any changes or cancellations. Last-minute cancellations or no-shows may result in the forfeiture of your session.

    We strive to accommodate all our customers and maintain a smooth schedule. However, last-minute cancellations or no-shows can disrupt our operations.

  • Purchases and Promotions:
    Please review your selected treatments carefully before purchasing, as we cannot provide refunds for wrongly bought treatments or failed discount code applications.

  • Refund Policy:
    To maintain fairness and consistency, Love Skin has a strict no-refund policy. We encourage you to reach out to our team if you have any concerns or questions before making a purchase.

  • Our Commitment:
    We strive to provide a positive and enjoyable experience at Love Skin. If you have any concerns or questions, please don't hesitate to reach out to us.

    We appreciate your understanding and cooperation.